Job Description

Role: Team Member / Register

Location: New York City, NY

Company: Brown Bag Sandwich Co.

Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. We are looking for a team member who can be a voice in the room, engage customers, cross-train with food prep as needed, and take accountability for crafting the best possible customer experience.

A key part of this role will require guest-facing interaction, on a consistent basis.

Key Responsibilities:

• Ring up customers on the register throughout service
• Expo on an as-needed basis to direct the order flow of tickets coming in
• Efficiently wrap, bag, and hand-off sandwich orders to customers or delivery drivers in accordance with the ticket order flow 
• Manage quality control of food as sandwiches are passed to you
• Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc
• Open & close cash drawer on an as-needed basis
• Understand stock levels of product and marking items OOS on the POS accordingly
• Provide excellent customer service by engaging with customers in a friendly and professional manner
• When it gets busy, jump in to prepare and assemble sandwiches according to company recipes and customer requests
• Memorize the menu in order to provide information about products to customers
• Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start/discard labels, FIFO, labeling/dating product)
• Contribute to preparation on an as-needed basis 
• Work efficiently in a fast-paced environment, handling multiple orders simultaneously.
• Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed.

Qualifications:

• Availability to work 25-35 hours per week (10:30am-4:30pm)
• Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.)
• Have worked a POS system (Toast is a plus)
• Experience communicating with guests in a fast-paced setting
• Experience on the cash register & cash handling
• Experience with a meat slicer and knife skills is a plus
• Friendly, outgoing, and customer-oriented attitude.
• Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something.
• Ability to work well under pressure and multitask effectively.
• Basic understanding of food safety and sanitation practices.
• Excellent communication and teamwork skills.

What We Offer:

• Opportunity to be a part of a unique and innovative food concept in NYC.
• Competitive pay and potential for growth within the company.
• A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve.
• Employee discount
• PTO accrual (after 3-months)

Hours & Pay:

• 25-35 hours per week
• Flexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.) 
• $20-22 (includes tips)

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